2019
Aug
21

Sliding Across the Database Divide with Proactive Chat Help

In Brief Proactive chat help has gained attention in academic libraries for increasing the number of questions from online users. Librarians have reported a significant increase in chat traffic, particularly related to research. So far, library websites have been the primary target of proactive chat implementation efforts, leaving subscription databases largely untouched and their users...
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2019
Aug
07
and

“All I did was get this golden ticket”: Negative Emotions, Cruel Optimisms, and the Library Job Search

In Brief Drawing from survey results and interviews with recent job seekers, this article investigates the effect behind defeatist attitudes, anxieties, resiliency narratives, and intimacies that are central to librarian successes and failures. Connecting these narratives with Lauren Berlant’s cruel optimism, we explore the dangerous attachment LIS job seekers have with the field. While library...
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2019
Jul
24
, and

Shifting the Balance of Power: Asking Questions about the Comics-Questions Curriculum

In Brief We shift the balance of power in this paper by discussing a particular library lesson, the Comics-Questions Curriculum, with some of the students who participated in it, several years after they completed the workshop. By interviewing students and including them as co-authors of this paper, we re-center students in our analysis of this...
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2019
Jul
10
and

All carrots, no sticks: Relational practice and library instruction coordination

In Brief: This article explores the relational practices that comprise the feminized work of instruction coordinators in academic libraries. It is a continuation of research originally presented at the 2017 Association of College and Research Libraries Conference. Through the lens of relational-cultural theory and social constructions of work, this expanded research analysis names the specific...
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2019
May
22
and

Normalize Negotiation! Learning to Negotiate Salaries and Improve Compensation Outcomes to Transform Library Culture

In Brief This article explores academic librarians’ experiences with compensation negotiation, using a combination of survey and interview data. Specifically, we focus on where librarians learned how to negotiate, where they sought or found advice, where they wished they had received information, and what factors would help them negotiate and improve their outcomes in the...
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2019
May
01
and

No results found: A review of biographical information about award-winning children’s book authors in subscription and free resources

In Brief Prompted by recent discussions of diversity and representation in children’s literature, this study evaluates resources recommended to students for author study assignments in children’s/young adult literature courses at one university. Striving to provide research materials that reflect the communities and experiences of students at The University of New Mexico—a Hispanic serving research university...
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2019
Apr
17
, and

Preparing Early Career Librarians for Leadership and Management: A Feminist Critique

In Brief This article explores the opportunities and challenges that early career librarians face when advancing their careers, desired qualities for leaders or managers of all career stages, and how early career librarians can develop those qualities. Our survey asked librarians at all career stages to share their sentiments, experiences, and perceptions of leadership and...
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2019
Mar
06

Intersubjectivity and Ghostly Library Labor

In Brief Libraries are haunted houses. As our patrons move through scenes and illusions that took years of labor to build and maintain, we workers are hidden, erasing ourselves in the hopes of providing a seamless user experience, in the hopes that these patrons will help defend Libraries against claims of death or obsolescence. However,...
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2019
Feb
20

Care, Code, and Digital Libraries: Embracing Critical Practice in Digital Library Communities

In Brief In this article, the author explores the necessity of articulating an ethics of care in the design, governance, and future evolution of digital library software applications. Long held as the primary technological platforms to advance the most radical values of librarianship, the digital library landscape has become a re-enactment of local power dynamics...
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