• Google, stupidity, and libraries

    October 22, 2008

    As a teenager, I never tried drugs because I didn’t like the idea of any sub­stance affect­ing the processes of my brain. It never occurred to me that the long hours I spend work­ing, read­ing, and research­ing in front of a com­puter could have a sim­i­lar effect.

    Photo by Flickr member Bill Gracey

    Photo by Flickr mem­ber Bill Gracey

    Recently I found out that it could be hap­pen­ing to all of us: Google and the Inter­net as a medium could indeed be chang­ing the ways our brains func­tion and process infor­ma­tion. “As Mar­shall McLuhan pointed out in the 1960s,” writes Nicholas Carr in The Atlantic, “media are not just pas­sive chan­nels of infor­ma­tion. They sup­ply the stuff of thought, but they also shape the process of thought. And what the Net seems to be doing is chip­ping away at my capac­ity for con­cen­tra­tion and con­tem­pla­tion.” Carr’s arti­cle in the July/August issue of The Atlantic, “Is Google Mak­ing Us Stu­pid?,” received some atten­tion for accus­ing its read­ers of not being able to accom­plish deep, sus­tained read­ing in the age of the Inter­net. Accord­ing to the arti­cle, the Web is repro­gram­ming our brains in a fun­da­men­tal, bio­log­i­cal way. (Note: for a smart, satir­i­cal look at the issue, check out Stephen Colbert’s inter­view with Carr).

    The responses to Carr’s arti­cle came from both sides of the fence: those who agreed with with him and those who objected to the per­ceived insult to their intel­li­gence. The Chron­i­cle of Higher Edu­ca­tion came out with three arti­cles that expressed con­cern and agree­ment: “Your Brain on Google,” a com­pi­la­tion of some­what ironic quotes from the Web, “On Stu­pid­ity,” an extended book review of “a cart­load” of recent books on anti-intellectualism, and “On Stu­pid­ity, Part 2,” an Eng­lish professor’s response to the prob­lem. Mean­while, The New York Times Tech­nol­ogy sec­tion printed a coun­ter­point by Damon Dar­lin, “Tech­nol­ogy Doesn’t Dumb Us Down. It Frees Our Minds,” that accused Carr of being a techno­phobe and insisted that “writ­ing, print­ing, com­put­ing and Googling have only made it eas­ier to think and communicate.”

    The irony of the entire argu­ment is encap­su­lated in the first two lines of the New York Times arti­cle: “Every­one has been talk­ing about an arti­cle in The Atlantic mag­a­zine called ‘Is Google Mak­ing Us Stu­pid?’ Some sub­set of that group has actu­ally read the 4,175-word arti­cle.” Dar­lin builds the satire by attempt­ing to sum up Carr’s arti­cle in a Twit­ter “tweet” of less than 140 char­ac­ters, but only skims the sur­face of the real irony: the likely truth that very few of the peo­ple dis­cussing Carr’s arti­cle had been able to read the whole thing. There’s some­thing amaz­ing and a bit dis­turb­ing about a cul­ture in which everyone’s opin­ion is equally impor­tant and valid, no mat­ter whether or not one has even a basic knowl­edge of the subject.

    As an aca­d­e­mic librar­ian, I’m par­tic­u­larly inter­ested in the impli­ca­tions for libraries of Carr’s arti­cle. Hand in hand with Carr’s con­cern about a grow­ing inabil­ity to engage in deep read­ing is the equal pos­si­bil­ity of a grow­ing inabil­ity to engage in sus­tained research. Google leads us to believe that search­ing for infor­ma­tion is easy when library research is com­plex, often frus­trat­ing, and full of twists and turns. So the next ques­tion is: does it have to be that way? It’s a given that library sys­tems tend to be overly com­pli­cated, even for sim­ple searches. The com­mon refrain is: how can we be more like Google?

    The fol­lowup ques­tion is: do we want to?

    These days aca­d­e­mic libraries are grasp­ing at every pos­si­ble prod­uct — from fed­er­ated search­ing to Library­Thing—that might ease our stu­dents’ appar­ent impa­tience with the chal­lenges of research. After all, the 2002 Pew Inter­net & Amer­i­can Life report, “The Inter­net Goes to Col­lege,” made it clear that our stu­dents rely on the Web first when they’re doing research, and gen­er­ally use the library only as a lat­ter resort. If aca­d­e­mic libraries don’t make it eas­ier for stu­dents to find rel­e­vant infor­ma­tion for their course projects, they may not come at all. We may as well just hand Google Scholar the keys.

    On the other hand, a recent study of the research prac­tices of col­lege stu­dents in the human­i­ties and social sci­ences offered more heart­en­ing results. Ali­son J. Head’s arti­cle, “Beyond Google in First Mon­day (later writ­ten up for Sep­tem­ber 2008’s Col­lege & Research Libraries) found that stu­dents are using libraries in greater num­bers — and ear­lier in their searches — than the Pew Research Cen­ter would have us believe. Granted this was a study at a sin­gle, small, lib­eral arts col­lege that doesn’t nec­es­sar­ily reflect the sit­u­a­tion every­where. But we can glean some opti­mism from the study, along with the req­ui­site grain of salt.

    On the pos­i­tive side, aca­d­e­mic libraries have the ben­e­fit of a cap­tive audi­ence of stu­dents whose pro­fes­sors often require the use of library resources. While we may hope that these require­ments train stu­dents in the ways of deep research, the day-to-day inter­ac­tions at any aca­d­e­mic ref­er­ence desk would indi­cate oth­er­wise. Instead, a major­ity of stu­dents reflect a desire to find ade­quate sources for a given project as soon as pos­si­ble, even if those sources are not ideal. Is it Google that has raised their expec­ta­tions for how quickly an infor­ma­tion search can be accom­plished? A study from the British Library calls this a “tru­ism in the age in which we live” that “crosses all gen­er­a­tional bound­aries in the dig­i­tal envi­ron­ment…. The speed of new media has cul­ti­vated a low­ered tol­er­ance for delay.” The study goes on to say:

    There is con­sid­er­able evi­dence to sup­port the view that many stu­dents do not explore infor­ma­tion in any deep or reflec­tive man­ner. The lack of any eval­u­a­tive efforts on the part of infor­ma­tion users has been doc­u­mented…. Accord­ing to Levin and Arafeh (2002) most stu­dents stop search­ing at ‘good enough’ rather than try­ing to find the best source etc. Some ‘view the Inter­net as a way to com­plete their school­work as quickly and pain­lessly as pos­si­ble, with min­i­mal effort and min­i­mal engagement.’

    Eng­lish pro­fes­sor Thomas H. Benton’s per­sonal obser­va­tions are nearly iden­ti­cal. In “On Stu­pid­ity, Part 2,” he writes:

    Essen­tially I see stu­dents hav­ing dif­fi­culty fol­low­ing or mak­ing extended ana­lyt­i­cal argu­ments. In par­tic­u­lar, they tend to use eas­ily obtained, super­fi­cial, and unre­li­able online sources as a way of sat­is­fy­ing min­i­mal require­ments for cita­tions rather than seek­ing more author­i­ta­tive sources in the library and online. With­out much evi­dence at their dis­posal, they tend to fall back on their feel­ings, which are per­sonal and, they think, beyond questioning.

    The echo of Carr’s arti­cle in both of these quotes is unmis­tak­able. Whether or not Google is actu­ally chang­ing the biol­ogy of our brains it is dif­fi­cult to say, but it does seem pos­si­ble that Google could be dam­ag­ing our stu­dents’ abil­ity or incli­na­tion to con­duct real research.

    I’m not blam­ing our stu­dents. It is not the fault of any­one in par­tic­u­lar if they are los­ing the inter­est and abil­ity to con­duct com­plex research. They are prod­ucts of their cul­ture, just as we all are. Just as I am.

    In fact, those of us cur­rently in our early to mid-thirties are in a unique posi­tion to address this issue. You see, I didn’t grow up with com­put­ers, but com­put­ers and I grew up together. I can remem­ber, back in grade school, Atari and I bum­bling our way through Aster­oids. In high school, Amer­ica Online and I had our first heady expe­ri­ences in online chat rooms. When I went to col­lege my library’s young OPAC was incom­plete and I still had to use the card cat­a­log to find cer­tain items. Com­put­ers were leak­ing into my research in col­lege, but their effect was frag­mented. Google was founded the year I grad­u­ated from college.

    I grew up with com­put­ers, but I grew up know­ing that they were fickle, fal­li­ble, and con­stantly chang­ing. I still have a col­lec­tion of old floppy disks with files I will never be able to access again. I greatly enjoy tech­nol­ogy, but I main­tain a cer­tain skep­ti­cism about it.

    That said, I had to make a con­scious effort to read Nicholas Carr’s arti­cle all the way through. The first time I linked to it, I skimmed the first few para­graphs and book­marked it. The sec­ond time, I skimmed fur­ther into the text. I didn’t actu­ally read the whole thing until I chuck­led at Darlin’s obser­va­tion on how few had read it and real­ized that I was not one of them.

    What hap­pens to our libraries in a cul­ture where sus­tained read­ing and deep research are skills that our stu­dents and patrons increas­ingly do not value? There is no easy answer, but the most crit­i­cal thing we can do is reflect pas­sion for our work and share it with our stu­dents. Ben­ton writes, “Effec­tive teach­ing requires embody­ing the joy of learn­ing — par­tic­u­larly through lec­tures and spir­ited dis­cus­sions — that made us become pro­fes­sors in the first place. It’s extremely hard, but teach­ers have been doing it for generations.”

    Notice his admis­sion that play­ing such a role is “extremely hard”; we can all appre­ci­ate his hon­esty there. It is hard to be an intel­lec­tual in a cul­ture that val­ues actors over edu­ca­tors. It is hard to face a con­stant onslaught of super­fi­cial research when we know how much richer and more inspir­ing infor­ma­tion can be. But the pay­off comes when we open the door and a stu­dent steps through, leav­ing Google aside for the moment, to con­sider the wealth of research tools at their dis­posal that they never knew existed.

    If only it hap­pened more often.


    It’s your turn: Do you think Google is affect­ing us? Click here to take a short reader sur­vey.

     

    Many thanks to my ITLWTLP col­leagues Derik and Brett, and to Rick Stod­dart, Tom Hillard, Ellie Dworak, and Elaine Wat­son for offer­ing feed­back that helped shape this post.

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17 Comments

  • Derik Badman says:

    I haven’t read the arti­cle (yet, it’s on my “to_read” list in deli­cious), but I’ll jump in anyway.

    If the mode of infor­ma­tion shapes our thought, I won­der if the online, hyper­linked mode of infor­ma­tion is adding a ben­e­fit of inter­con­nect­ed­ness to our thoughts. Are we bet­ter see­ing the link­ages between ideas even if we are spend­ing less time in extended concentration.

    I also ques­tion if the phys­i­cal medium is as much the prob­lem as the mode. The tech­nol­ogy is still not quite there where peo­ple want to read long text on a screen. As screen tech improves per­haps our desire and abil­ity to read longer and more in-depth will be cor­re­spond­ingly improved.

    There’s a lot of focus on mak­ing infor­ma­tion eas­ier to find. I really don’t see that as directly cor­re­spond­ing to less think­ing. In a world where infor­ma­tion is eas­ier to find, the focus of instruc­tion (by pro­fes­sors not just librar­i­ans) needs to focus on the crit­i­cal think­ing on, eval­u­a­tion of, and link­ages with var­i­ous streams of infor­ma­tion. Those are skills needed by every­one, and those are skills that need to taught (start­ing at an early age). Those are skills where peo­ple are failing.

    p.s. Still don’t think that’s “irony” up in para­graph 4.

  • I’ve read it. I was non­plussed. (Warn­ing: cranky psy­chol­ogy major rant­ing about to begin…now.)

    I’d find most of the research cited (poorly) by Carr and the British Library to be more com­pelling if we had older data to which we could com­pare it– but we don’t. We can pos­tu­late all we like, but there’s very lit­tle evi­dence as to what kind of change Google is mak­ing on is, if any at all. Is it really chang­ing the way we see infor­ma­tion, or is it just cater­ing to ten­den­cies that we already have– hence its popularity?

    What’s entirely pos­si­ble– and some­thing none of us like to admit– is that in our cul­ture “sus­tained read­ing and deep research” have never really been appre­ci­ated. While, like Carr, I lack data, I do know that as a child in the 80s, I was “weird” for want­ing to read non­fic­tion books for fun, and my mother, a very intel­li­gent and skilled crit­i­cal care nurse, admit­ted to me that she was intim­i­dated by card cat­a­logs and libraries.

    Per­haps only now that we’re able to more eas­ily track search habits and gauge atti­tudes towards research by ordi­nary peo­ple, it may seem that “deep research” is no longer val­ued. But is that really the case, or does it just seem that way since more peo­ple are capa­ble of doing deep research than ever before, though they still don’t really like it?

  • Renee says:

    I’ve never read every word of any book or arti­cle I’ve ever read.
    As a young per­son I learned that skim­ming an arti­cle was far more effi­cient than read­ing it word for word. And this was long before Google or the Inter­net.
    Google is sim­ply a part of the “need it now” cul­ture. Just look at the nightly news: every­thing predi­gested into easy-to-swallow sound­bites.
    For another take on pop cul­ture and intel­li­gence check out “Every­thing Bad is Good for You” by Steven Johnson

  • Derik Badman says:

    Jenny: That’s a great point(s).

  • Emily says:

    As Derik points out, I think (as one who hasn’t read the arti­cle, but based on your post) that much of this has to do with edu­ca­tion and edu­ca­tional sys­tems and phi­los­o­phy that stu­dents are sub­ject to at a very young age. Crit­i­cal think­ing is a skill that needs to be trained and devel­oped. I won­der to what extent par­ent­ing, as well as ele­men­tary and sec­ondary edu­ca­tion has to do with the abil­ity for stu­dents to think crit­i­cally, i.e. go beyond the “I need it now” from Google.

    In gen­eral, what I am try­ing to say is that I think Google syn­drome needs fur­ther inves­ti­ga­tion to answer ques­tions of:

    What is dif­fer­ent between crit­i­cal think­ing skills and util­ity of stu­dents before and after Google?

    What socio-economic/geographic back­grounds might play into how stu­dents learn and uti­lize crit­i­cal thinking?

    Is it lack of crit­i­cal think­ing or sheer laziness?

    I am also apt to lay blame to our cur­rent edu­ca­tional sys­tem. Stu­dents attend col­lege in huge class­rooms and fre­quently anony­mous envi­ron­ments. This remains a chal­lenge to instruc­tors and pro­fes­sors at uni­ver­si­ties who are ded­i­cated to edu­cat­ing stu­dents and assist­ing them in devel­op­ing crit­i­cal think­ing skills.

    Those schools that gen­er­ally focus cur­ricu­lum on devel­op­ing crit­i­cal think­ing and inquiry in stu­dents are those schools that are more expen­sive and pro­vide a smaller class­room expe­ri­ence. Not that we can ever resolve such dis­par­i­ties within our cur­rent system…

  • Emily Ford says:

    oh, and just as I wrote this pre­vi­ous com­ment I noticed the fol­low­ing link on my RSS feed from my deli­cious friends: Cog­ni­tive Evo­lu­tion. Could be an inter­est­ing read about evo­lu­tion of cog­ni­tion and how tech­nol­ogy influ­ences it!

  • Jan Massie says:

    Hi Kim: I can’t access Evan R. Goldstein’s com­pi­la­tion of ironic quotes from the web at The Chron­i­cle of Higher Edu­ca­tion on Carr’s essay. Was it really inter­est­ing? I would like to read it but I really can’t afford a sub­scrip­tion or web pass.

  • Kim Leeder says:

    Hi Jan, the quotes were col­lected from sites around the Web, which makes them more inter­est­ing to me because it wasn’t an inter­view. So these are unself-conscious com­ments that still offer a fla­vor com­pa­ra­ble to the Col­bert inter­view with Carr.

    I could send it to you if you give me your email address…

  • Jim Duran says:

    Per­haps we are not chal­leng­ing stu­dents with “deep research” ques­tions. If a fresh­men can effec­tively meet the stan­dards of a col­lege paper by find­ing three sources from one Google search, then maybe pro­fes­sors need to change the cur­ricu­lum to make it harder for stu­dents to find rel­e­vant sources. I think the prob­lem is not that stu­dents have a vast wealth of knowl­edge at their fin­ger tips, it’s that they are only asked to write papers about “Wolves in Idaho” or the “oil cri­sis”. Sure, if they wanted to they could spend hours at the library study­ing these top­ics, but Google gives me 1,330,000 hits for “Wolves in Idaho” and 6,090,000 hits for “oil crisis”.

    I think we have a 20th cen­tury edu­ca­tion sys­tem with 21st cen­tury students.

  • @Derek: Thank you.

    This is a sore spot with me– I’m not sure if it’s the cog­ni­tive psych under­grad­u­ate back­ground, or the deep love of research that I’ve always had (“You want to stop there? But…there’s this book on ancient Egypt­ian bur­ial cus­toms among the lower classes! Doesn’t that sound like fun…oh, okay.”)

    @Emily: Such great questions…I don’t know if we have the data to answer them. I don’t know if we’ll ever have that data, actually.

    But your ques­tion “Is it lack of crit­i­cal think­ing or sheer lazi­ness?” makes me won­der– how would you tell the dif­fer­ence between the two? At some point, crit­i­cal think­ing begins to come nat­u­rally to young peo­ple; one of the byprod­ucts of puberty is a devel­op­ment of abstract thought. Is it the fault of stu­dent for not apply­ing to their work the same vigor of inquiry they apply to Amer­i­can Idol or pars­ing of Face­book wall posts? Or is it the fault of edu­ca­tors for not demand­ing such rig­or­ous work? Both, maybe? I don’t know– I know these ques­tions are too knotty to answer here.

    @Jim: I like the point you make. Or, as a rejoin­der: you could help fac­ulty mem­bers devise cur­ric­ula and assign­ments that simul­ta­ne­ously press the rel­e­vance and dif­fi­culty of research as well as the sub­ject mat­ter of the class. Of course, you’d need the fac­ulty member’s tacit approval, and agree­ment, and will­ing­ness to share stage time…all of these things can be hard.

  • Steve Lawson says:

    I’m firmly in the Jenny Par­sons and Jim Duran camp. I’m not con­vinced that peo­ple are any dumber than before, and I’m not con­vinced that stu­dents won’t rise to the occa­sion if taught prop­erly and given appro­pri­ate, chal­leng­ing assignments.

    You might also be inter­ested in what Wayne Bivens-Tatum has writ­ten on another, sim­i­lar pub­li­ca­tion, The Dumb­est Generation?

  • Hilary Davis says:

    Kim — great post — thanks for chal­leng­ing me to think about more than just ARL sta­tis­tics this week!

    It’s def­i­nitely more than just Google, search engines, and other quick-snippet rides into the info land­scape that lead to sug­ges­tions that Google is mak­ing peo­ple tend toward do just enough to get by. We’re all dis­tracted and eas­ily distract-able because of the pretty huge amount of info made avail­able. We’re all being asked to do so much more, respond to any­thing and every­thing, have an opin­ion on a broad swath of top­ics rather than develop deep thoughts about a few things. I also think that for stu­dents in par­tic­u­lar, skim­ming the sur­face of most things is nor­mal. And what they do con­duct deep research on is deter­mined by what they value at a par­tic­u­lar time in their lives — and I don’t hon­estly think that the period of time from teens to twen­ties is when they actu­ally value deep think­ing about school work (with excep­tions, of course). I do agree with your sug­ges­tion that cer­tainly a role of libraries is to be a place where deep think­ing can hap­pen — when the con­di­tions are right — and what librar­i­ans can do is to fos­ter those con­di­tions and invite stu­dents to ask them­selves deeper ques­tions while help­ing them find x num­ber of ref­er­ences for the paper that’s due tomor­row. I’m also not say­ing that stu­dents are inca­pable of deep research, I just think that an issue has to mean some­thing to them on a per­sonal level for it to be pos­si­ble to dive deeper.

    Just my two cents.

  • @Steve: I’ve got it on my to-read list. From what I can tell, it’s one of those things I need to read when I’m in one of my more patient moods. Start­ing on it after read­ing Carr’s arti­cle may make me go bal­lis­tic– not fair to the author. (Or to Carr, truth be told. :) )

    @Hilary: I think you’re right where libraries are con­cerned. Regard­less of whether or not Google and its ilk really are chang­ing the nature of research and schol­ar­ship, a library can’t moti­vate a stu­dent who isn’t inter­ested in learn­ing to begin with.

    But of course, if some­thing mag­i­cal hap­pens, and the student’s mind is changed…then, yes, we should be there. And the stu­dent should know to come to us, because we were help­ful to him or her when they just needed so many arti­cles or ref­er­ences for their papers.

  • Jan Massie says:

    Hi Kim: That would be great. The Col­bert Report inter­view wasn’t that great. Too short and jokey, albeit enter­tain­ing. My email address is for­tu­neon­the­rocks at yahoo​.com. Thanks.

  • Ross Betzer says:

    I’ve read Carr’s arti­cle (all the way through. In fact, I sat in a pub­lic library and read it in the actual, phys­i­cal Atlantic mag­a­zine, while on vaca­tion in South Dakota). It was some time ago, but I remem­ber find­ing the arti­cle quite thought-provoking.
    An under-appreciated book on this issue of tech­nol­ogy and its effect on us and our cul­ture is “Tech­nop­oly” by Neil Post­man. Though writ­ten in 1993, it’s still quite rel­e­vant. One of the author’s major points is that every tech­nol­ogy has pos­i­tive and neg­a­tive effects: e.g., books let us record our his­tory, but per­haps we have lost some of our per­sonal abil­ity to remem­ber. Post­man would have us think about and reflect on the good and bad of any new tech­nol­ogy.
    Lots of peo­ple get upset when some­one (like Carr) dis­cusses the poten­tial neg­a­tives of a new tech­nol­ogy (like Google), but no one seems to notice that most every­body else (includ­ing us in library-land) are just singing the praises of every new tech­nol­ogy with­out con­sid­er­ing their ramifications.

  • […] favorite post has to be Google, stu­pid­ity, and libraries by Kim […]

  • mace says:

    I’m com­ing here one year after the post. Thank good­ness for inter­net!! Thanks for the excel­lent post and fan­tas­tic com­ments you all have made.

    Espe­cially Jenny’s point that we don’t have data to com­pare to is spot on! I never liked these “we have lost the golden days” –rhetorics. When i ask when exactly was there such a time that every­one loved to read things prop­erly and think things over thor­oughly, i never seem to get an anst­wer. Such a time is per­pet­u­ally in the past. Aris­to­tle wrote about it, didn’t he.

    One more thing: i hap­pen to know librar­i­ans’ often check the google before del­wing into their own Qual­ity Data­bases Of Mean­ing­ful Knowl­edge, even if they would silently dis­ap­prove other peo­ple doing so.

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