• What Not to Do When Applying for Library Jobs

    June 24, 2009

    Help Wanted, No Bullshit by Sekimura / CC-BY

    Help Wanted, No Bull­shit by Sekimura / CC-BY

    This week we decided to do a “col­lec­tive wis­dom” post about job hunt­ing mis­takes. This is an issue affect­ing every librar­ian, whether you’ve got a job, you’re in the mar­ket, or you’ll begin look­ing five years down the road. We’ve all made errors in select­ing jobs to apply for, draft­ing our cover let­ters and resumes, and dur­ing inter­views. Once we real­ize what we’ve done, we promise our­selves never to repeat them again and cre­ate strate­gies that work for us. Many of us have also been on the other side of the table, inter­view­ing great can­di­dates who are amaz­ingly well pre­pared, and also some appli­cants who fail to put their best foot for­ward. This group post is our way of pulling together our col­lec­tive expe­ri­ences as both inter­vie­wees and inter­view­ers and offer­ing up some prac­ti­cal advice to our read­ers. We wel­come your thoughts, advice, and questions.

    Plan Ahead!

    Before you look for a job, while you’re still in school or if you’re get­ting curi­ous about another facet of the library pro­fes­sion, it is most advan­ta­geous to you to sched­ule infor­ma­tional inter­views. Ask engag­ing and mean­ing­ful ques­tions to show your curios­ity about the institution/organization. Ask about work duties, ask about the orga­ni­za­tional cul­ture. Really get a feel for the place and decide if it’s some­thing to keep on your list for a place of employ in the future. When it’s all said and done, write thank you notes to the peo­ple who took the time to speak with you. They will remem­ber you when you return for an inter­view and in the future you can talk about this expe­ri­ence in your cover let­ter. If it’s not some place you want to work, you can still occa­sion­ally email these peo­ple and “update” them on your pro­fes­sional life. You never know, they might have some inside skinny about jobs in that area. Cur­rently, I am employed in a library where I con­ducted an infor­ma­tional inter­view two years before I even­tu­ally landed an actual inter­view at the insti­tu­tion. Col­leagues with whom I work every­day are peo­ple who received thank you notes from me while I was still in grad­u­ate school. –Emily

    As You Con­sider Applying

    Don’t worry about your inex­pe­ri­ence. While many hir­ing employ­ers look for appli­cants with expe­ri­ence in the job for which they’re hir­ing, some don’t. I, for one, would rather hire some­one who demon­strates the desire and capac­ity to take on a new job. They bring a fresh per­spec­tive and an eager­ness to learn that those hired lat­er­ally often don’t. –Joan Bern­stein

    Don’t apply for a job for which you have no qual­i­fi­ca­tions. You are wast­ing the time of the peo­ple review­ing resumes and your own! They may remem­ber you, and when they do it might be a time when you are qual­i­fied. Sadly, by then you may have annoyed the wrong peo­ple. –Derik

    Along those same lines, think hard before apply­ing for a job for which you are extremely overqual­i­fied. Many libraries won’t hire some­one with an MLS for a non-Librarian posi­tion. There’s less of a dan­ger of incit­ing quite as much ire, but it’s still a waste of their time and yours. –Ellie

    Don’t go out for jobs with­out learn­ing about the orga­ni­za­tion first. For the most part, the peo­ple who have hired me, and, to some extent, the peo­ple I’ve hired, are peo­ple I know. It isn’t that I’ve ever ben­e­fited from nepo­tism, at least not that I know of, or hired folks because I knew them, but the dynam­ics of fill­ing open posi­tions, even in the best of times, encour­ages employ­ers to be risk averse. There’s usu­ally high demand (many cur­rent and poten­tial appli­cants) and low sup­ply (usu­ally just one or two open posi­tions), and there are sig­nif­i­cant oppor­tu­nity costs asso­ci­ated with mak­ing the wrong deci­sion. The way to reduce a poten­tial employer’s sense of risk is to get to know them in advance, or, at the very least, make sure mutual acquain­tances advo­cate in your behalf. I look back at the times I attempted the job appli­ca­tion equiv­a­lent of cold call­ing and shud­der. –Brett

    Don’t for­get about your needs. Focus on your­self and your future work­ing life. If you know you don’t want to com­mute an hour and half in the car each way to work every day, don’t apply for a job that would require this com­mute. Like­wise, if you know you are qual­i­fied for a posi­tion but it sounds like you’ll hate the work, don’t apply. It’s tempt­ing to make these sac­ri­fices, espe­cially in our cur­rent econ­omy and with the seem­ing scarcity of library jobs in cer­tain mar­kets (like Port­land), but it’s just not worth it. You’re bet­ter off poor and happy rather than mis­er­able at your job or hat­ing your com­mute. (I’ve done both and have vowed never to do either again.) –Emily

    Don’t develop an emo­tional attach­ment to a job list­ing. This seems to have occurred most often for me when I applied for a job that seemed per­fect, usu­ally because I hadn’t done my net­work­ing, so I roman­ti­cized the posi­tion and employer. Emo­tional attach­ments also seem to accom­pany the reach appli­ca­tions, the feel­ing of, “it would be great if they hired me,” rather than the, “I’m going to be really great at this job the moment I start.” –Brett

    Appli­ca­tion Materials

    Don’t use valu­able space in your cover let­ter to sum­ma­rize the job description/announcement or rehash facts from your resume. The peo­ple read­ing the let­ter know what they are look­ing for, so you should focus on why you are the per­son that ful­fills those qual­i­ties. Show them how, with nar­ra­tive that won’t be found on your resume: details, story, analy­sis, any­thing that might be rel­e­vant, inter­est­ing, and pos­i­tive. –Derik

    I agree with Derik that it’s a bad idea to sum­ma­rize the job descrip­tion in the cover let­ter, but on the other hand if you don’t address every job require­ment listed in that descrip­tion and explain how you meet it, you’re also miss­ing out. Your search com­mit­tee mem­bers may be review­ing one hun­dred or more appli­ca­tions, so you can imag­ine how tempt­ing it is to look for excuses to elim­i­nate can­di­dates from the pool. The cover let­ter can eas­ily be a make or break ele­ment in that ini­tial appli­ca­tion review. If you don’t man­age in the first page of the cover let­ter to make it clear how well you fit (and hope­fully, exceed) all the require­ments of the job in ques­tion, your appli­ca­tion may get tossed into the backup pile pretty quickly. –Kim

    But don’t bank on your cover let­ter either. Per­son­ally, I read every cover let­ter that comes in and place an extreme amount of impor­tance on appli­cants’ writ­ing skills. I barely skim the resumes. But I know oth­ers who do the oppo­site. Make sure your resume is just as per­fect and tai­lored to the spe­cific open­ing. Don’t bank on your beau­ti­ful resume for­mat­ting either. Chances are you’ll have to put it through some ter­ri­ble online form that will destroy it. When that hap­pens to me I always clean it up as much as humanly pos­si­ble for the form, which usu­ally means remov­ing all of the for­mat­ting, and then email a PDF. Speak­ing from the hir­ing side, I’ve only ever received the ugly forms, so either no one else is send­ing a fol­low up email or HR isn’t for­ward­ing them. Take the time to make the online sub­mis­sion look as nice as you can. –Ellie

    Don’t pre­tend it’s all about you. The “cold call” appli­ca­tion also seems to lead to other mis­takes I’ve made myself and see all the time in oth­ers: telling employ­ers why you want a job or how it will ben­e­fit you rather than demon­strat­ing how well you under­stand the orga­ni­za­tion and how use­ful you’ll be in help­ing the orga­ni­za­tion achieve its aims. If they don’t know you already, it’s nat­ural to try to intro­duce your­self (see also: the only thing I’ve ever learned from Seth Godin). In my opin­ion, intro­duc­ing your­self is almost always a mis­take. Don’t say any­thing about your­self until you’re asked, in per­son, and you’re sure they’re really inter­ested. And then keep it brief, some­thing I’m not good at, espe­cially when I’m ner­vous or eager. –Brett

    Don’t over­es­ti­mate your qual­i­fi­ca­tions. One of the strangest resumes I ever received came from a plumber who applied for the Head of Ref­er­ence posi­tion. I guess “MLS degree” didn’t mean any­thing to him, so he thought it couldn’t be impor­tant. While this is an extreme exam­ple, I think it’s impor­tant to not over-analyze your qual­i­fi­ca­tions. Obvi­ously, you should be in the right ball­park, but even if you’re not sure you’re the per­fect appli­cant, go ahead and give it a shot. It’s the employer’s deci­sion who to inter­view; don’t do that job for him by rul­ing your­self out. –Joan Bern­stein

    Don’t lie or exag­ger­ate (exces­sively) in your cover let­ter. You may get called on it and look the worse for it. If you claim some­thing is your research inter­est, be ready to answer ques­tions about that inter­est with some mod­icum of intel­li­gence and enthu­si­asm. –Derik

    Don’t write appli­ca­tion mate­ri­als in times of emo­tional duress. This might seem pretty sim­ple to most peo­ple, but I recently had the expe­ri­ence of sub­mit­ting a job appli­ca­tion at a very emo­tional time. In my case a fam­ily mem­ber had just passed away and the appli­ca­tion dead­line, which I had been keep­ing in the back of my mind, got com­pletely for­got­ten. I awoke one morn­ing (the day before the dead­line) and gasped as soon as I had opened my eyes remem­ber­ing in shock that I hadn’t yet drafted a cover let­ter for the posi­tion. Hur­riedly I pieced together a draft over my lunch break and spent my evening hours “refin­ing” the cover let­ter before I printed the appli­ca­tion then drove it to the insti­tu­tion in order to get the appli­ca­tion in on time. Two days later I revis­ited the mate­ri­als out of curios­ity and was ashamed to see what I had writ­ten. Sen­tences in my let­ter were miss­ing prepo­si­tions, sen­tences were incom­plete. To make a long story short, I should have passed on this job appli­ca­tion oppor­tu­nity and taken care of my emo­tional self over hur­riedly apply­ing for a job. At the very least, I should have had some­one else read the cover let­ter before I pressed “print.” –Emily

    Don’t use the same resume with­out revi­sions. Your resume should be tai­lored to the job that you’re apply­ing for. It’s crit­i­cal to take the extra time and atten­tion to show­case how your skills and expe­ri­ence meet the job require­ments as described in the posi­tion descrip­tion. And remem­ber that the job require­ments are usu­ally ordered from most crit­i­cal to least crit­i­cal in terms of review­ing appli­cants as a good fit for a posi­tion. So, if strong com­mu­ni­ca­tions skills is a require­ment that is listed first, make sure you pay par­tic­u­lar atten­tion to show­cas­ing what you can bring to the posi­tion in terms of your abil­ity to com­mu­ni­cate effec­tively orally, in writ­ing, and in inter­per­sonal com­mu­ni­ca­tions. If the posi­tion descrip­tion requires expe­ri­ence or exper­tise with cer­tain pro­gram­ming lan­guages or soft­ware and you have that expe­ri­ence, be sure it makes it onto your resume. If your qual­i­fi­ca­tions match the posi­tion require­ments, then you’ve made it that much eas­ier for the search com­mit­tee to iden­tify you as a qual­i­fied can­di­date. Make sure that there are no spelling errors, that you’ve elu­ci­dated each acronym (where appro­pri­ate), and if you have gaps in your work his­tory, be sure to clar­ify why they exist in the cover let­ter. –Hilary

    Don’t exper­i­ment with unusual orga­ni­za­tional schemas in your cur­ricu­lum vitae or resume. The search com­mit­tee is going to be review­ing a whole lot of resumes and it helps them to be able to eas­ily iden­tify your edu­ca­tional back­ground, work his­tory, and other qual­i­fi­ca­tions. If you decide that, say, group­ing your past jobs by state sounds like a good idea, you’re going to drive them nuts unless there’s a really good rea­son to do so. And that’s just not a good foot to start out on. –Kim

    But don’t be scared to try some­thing dif­fer­ent if it really makes sense in your par­tic­u­lar sit­u­a­tion. I came to librar­i­an­ship from another career and with no library expe­ri­ence. I included a para­graph towards the end of my resume high­light­ing how my prior expe­ri­ences explic­itly related to the cur­rent position’s require­ments, then briefly listed the job titles and dates. As I gather more library expe­ri­ence, that will come off, but at the time it showed that I was an expe­ri­enced pro­fes­sional already and eager to apply those skills to a new field. –Ellie

    Once you’ve decided to apply, here are my tips, based on my expe­ri­ences from the other side of the table:

    • Don’t get the name of the library wrong. Hint: use the name as shown in the job posting.
    • Don’t be late! Apply on time — by posted end date.
    • Don’t ignore instruc­tions. If asked to apply by e-mail, don’t show up in per­son with your resume.
    • Don’t omit a cover let­ter. Cover let­ters are impor­tant. Include one. It shows that you are lit­er­ate (hope­fully) and it spot­lights the strengths that make you suited for job. You, not the hir­ing man­ager, have a stake in iden­ti­fy­ing what sets you apart from other applicants.
    • Don’t gen­er­al­ize. Make the cover let­ter, and resume, position-specific. Generic appli­ca­tions don’t show much com­mit­ment on your part, and they com­mu­ni­cate laziness.
    • Don’t ran­dom­ize your resume. List most recent expe­ri­ence first. The hir­ing man­ager wants to know what you’ve done recently, as well as see­ing a pat­tern of career progression.
    • Don’t be vague. Be spe­cific about your past respon­si­bil­i­ties and accom­plish­ments. Don’t exag­ger­ate, but don’t be too mod­est, either.
      –Joan Bernstein

    Screen­ing Phone Call with HR

    Don’t ignore HR. This is where you have an oppor­tu­nity to ask ques­tions about the posi­tion and the time­line of the search com­mit­tee process. And this is where you show who you are and your enthu­si­asm for the job. The peo­ple who call you are typ­i­cally going to be very skilled in lis­ten­ing for how easy you are to talk to, how forth­com­ing you are with answers to ques­tions, if you’re ner­vous or if you’re hold­ing back. They bring this infor­ma­tion along with your expressed level of inter­est back to the search com­mit­tee. If you’re in a hurry to get the phone call over, it will be noticed. Be gen­uine, be hon­est, be open, and be cheer­ful. –Hilary

    Phone Inter­views

    Don’t be con­cise! If your phone inter­view runs less than a half hour, chances are you didn’t give your inter­view­ers a good fla­vor for who you are. It’s incred­i­bly dif­fi­cult to make con­ver­sa­tion with invis­i­ble peo­ple you’ve never met, and it’s dou­bly dif­fi­culty to put the required energy into sell­ing your­self to them on top of it all, but if you don’t you’re going to find your­self back at square one. Think of the phone inter­view less as an inter­view where you get grilled by the search com­mit­tee and more as an oppor­tu­nity to state your case. Pre­pare your mes­sage in advance: iden­tify two or three main points you want your inter­view­ers to remem­ber about you and fit those points into what­ever ques­tions you get. Make the phone inter­view do what you want while still answer­ing the ques­tions. It’s extremely chal­leng­ing, yes, but if you can pull it off you’re likely to stand out. –Kim

    Don’t freak out. When the peo­ple inter­view­ing you on the other end are all in a room together with a speaker-phone, its down­right freaky. There are awk­ward pauses and some­times you can’t tell whether you’ve lost the phone con­nec­tion. And you won­der to your­self if they are mak­ing faces at each other based on your responses. In my dark, dark past, I roy­ally screwed up a phone inter­view and I will prob­a­bly never apply to work at that orga­ni­za­tion again because of it. I under-prepared and got lost in my responses. How­ever, I learned from it and mod­i­fied my approach. First, don’t plan on con­duct­ing the phone inter­view in a set­ting where you’re wor­ried that you’ll be dis­turbed (is some­one likely to knock on your office door?, is it pos­si­ble that the fire alarm will go off?). Stay home or go some­place where you are sure you’ll be left alone. If you’re using your cell phone, make sure you’ve got solid bat­tery life. Sec­ond, take the advice in the sec­tion on “Inter­view Prepa­ra­tion” below and prac­tice respond­ing to inter­view ques­tions. Write out your responses and prac­tice them out loud and get them so well-ingrained that you can spout them out at a moment’s notice. I was so scarred from my pre­vi­ous hor­ri­ble phone inter­view expe­ri­ence that I wrote my responses on sin­gle sheets of paper and color coded them based on the topic so that I couldn’t lose track of what I wanted to say. I prac­ticed these back­ward and for­wards, and on the morn­ing of my next phone inter­view I taped them up on the walls of my apart­ment and prac­ticed them again. This phone inter­view went super — I had a new method that worked and I had regained my con­fi­dence in being able to con­duct a great phone inter­view. Bot­tom line: over-prepare for phone inter­views. And remem­ber, the peo­ple on the other end of the line also prob­a­bly hate phone inter­views too and those awk­ward silences are because they are writ­ing notes to them­selves or are try­ing to nego­ti­ate who responds next with­out talk­ing over each other. –Hilary

    Inter­view Preparation

    Don’t be a gen­er­al­ist. Look up the mis­sion state­ment of the library and/or insti­tu­tion of which it is a part. Be pre­pared to answer why you want to work in that par­tic­u­lar type of envi­ron­ment specif­i­cally (e.g. aca­d­e­mic, pub­lic, com­mu­nity col­lege, etc.), not just libraries in gen­eral. Ask for the names of the hir­ing com­mit­tee, find out what you can about them, and when­ever pos­si­ble apply what you’ve learned. Some aca­d­e­mic hir­ing com­mit­tees will have non-librarian fac­ulty on the hir­ing com­mit­tee. A par­tic­u­larly impres­sive appli­cant tai­lored her infor­ma­tion lit­er­acy pre­sen­ta­tion to a spe­cific assign­ment on that fac­ulty member’s syl­labus. Even if you aren’t able to get that spe­cific, be sure to tai­lor your pre­sen­ta­tion to the appro­pri­ate audi­ence. A pre­sen­ta­tion on advanced search tech­niques in a mostly grad­u­ate level sci­ence data­base is not going to score you many points with a com­mu­nity col­lege com­mit­tee. I also have to agree with the oth­ers who have men­tioned prepar­ing ques­tions for the com­mit­tee, and not just logis­ti­cal ques­tions about ben­e­fits or when you’ll hear back. You want to know if you’re going to like it here, too. Ask them what they enjoy most about com­ing to work each day at this par­tic­u­lar insti­tu­tion or what they think the biggest chal­lenges fac­ing them are in the next year or so. –Ellie

    Don’t inter­view cold. This is impor­tant: you must, absolutely must, review the mate­ri­als that you sent in with your appli­ca­tion (resume, cover let­ter, ref­er­ences, etc.) and make sure that you have the key points about each expe­ri­ence or qual­i­fi­ca­tion ready to lever­age to answer the inter­view ques­tions. Just as it is vital that you know your own resume and cover let­ter for­wards and back­wards, it’s also crit­i­cal that you know the job require­ments and that you have pre­pared key talk­ing points about how you meet each of the require­ments. There are tons of librar­ian inter­view ques­tion sets on the web (Google “librar­ian inter­view ques­tions”): use them to prep your­self. Write out your responses to the ques­tions, then say your answers out loud. Prac­tice with a trusted friend or rel­a­tive. Be pre­pared to use exam­ples from your past work/classroom expe­ri­ences to help illus­trate what you can bring to the posi­tion or to help you answer a ques­tion. If you’ve got a list of the peo­ple you’ll be meet­ing on your inter­view, do a lit­tle inves­tiga­tive work on the web and see what projects and ini­tia­tives they’re involved with both at the orga­ni­za­tion that is inter­view­ing you and in the pro­fes­sion as a whole (e.g., are they active in LITA, ALA, Code4Lib, SLA?). Know­ing a lit­tle bit about each per­son will give you some insight into what is com­pelling to them and that will give you an edge in how you respond to inter­view ques­tions and what kinds of things to chat about when you are walk­ing with a search com­mit­tee mem­ber between ses­sions or over lunch. And, by all means, pre­pare ques­tions to ask — write them down and take them with you (Google “ques­tions to ask in an inter­view” if you need ideas). You will be asked if you have any ques­tions dur­ing your inter­view and if you don’t have any ques­tions for them, then it tells your poten­tial employer that you’re really not that inter­ested. –Hilary

    Sec­ond­ing Hilary here, in par­tic­u­lar — have answers pre­pared for all the stan­dard ques­tions along with an exam­ple from a real life sit­u­a­tion. There are a chunk of ques­tions you are almost guar­an­teed to be asked, don’t let them be the ones that stump you. –Ellie

    Don’t treat every library as if it were the same. Do your research about each place you inter­view, and know at least a few unique projects or ini­tia­tives that char­ac­ter­ize them. If you can drop spe­cific ref­er­ences dur­ing your inter­view you’re going to impress the heck out of them. Wow, they’ll think, this per­son really wants to work here. And that’s what your inter­view­ers want to find — the per­son who fits their posi­tion and their orga­ni­za­tion. –Kim

    Inter­view­ing

    Don’t wing it. Look sharp — busi­ness casual or suit attire are expected. Iron your clothes or get them pressed. Wear kick-ass shoes. Get a fresh hair cut. You need to feel good about how you look and on an inter­view day, this is absolutely crit­i­cal. Get sleep so that you have energy. There’s noth­ing worse than hav­ing to inter­view a can­di­date who looks tired, acts tired, and is slump­ing in their chair. Shake people’s hands and be con­fi­dent when you do so. You want these peo­ple to like you so you need to offer them a gen­uine, wel­com­ing, warm hand­shake. Shake everyone’s hand in the room, or at the very least, give recog­ni­tion to every­one in the room. Have a pen­cil and notepad ready if you feel you need it, but don’t write in it exces­sively while you’re being inter­viewed. And don’t write down everyone’s name when you’re intro­duced to them dur­ing an inter­view ses­sion. You can always request a list of the peo­ple that you met with from your HR con­tact at the end of the day if you really need to have an inven­tory of the folks who inter­viewed you. If some­one asks you a ques­tion, look them in the eyes when you respond. If your gaze is all over the place or is focused on the paper in front of you, that tells the peo­ple who are inter­view­ing you that you either aren’t con­fi­dent in your response or that you have poor inter­per­sonal skills. If you’ve prac­ticed what you’re going to say and how you’re going to present your­self, then you should be able to look each per­son in the eye and express your gen­uine self. Never, never den­i­grate or com­plain about some­one at your cur­rent or for­mer place of employ­ment. Seri­ously, this is a red flag to your poten­tial employer that you have no tact, no pro­fes­sion­al­ism, and no respect. Thank each inter­view group for meet­ing with you and smile at them! It’s sur­pris­ing how often ner­vous­ness will cause a can­di­date to keep their face unwel­com­ing and “frowny” — if you smile, they will smile back at you and you will feel good. Sim­ple as that. –Hilary

    If you are doing a pre­sen­ta­tion as part of your inter­view, don’t make bor­ing slides: lots of text, lots of bul­let points, ugly pre-made tem­plates. Often, a pre­sen­ta­tion is a time dur­ing your inter­view when you will be see­ing the largest num­ber of peo­ple at once. Catch­ing their atten­tion is impor­tant and that won’t hap­pen if you are read­ing bul­let points off a long sequence of slides. Show cre­ativ­ity, if not orig­i­nal­ity, or at least steal from some­one who shows cre­ativ­ity or orig­i­nal­ity. –Derik

    Don’t be shy! The inter­view is the only chance your inter­view­ers get to see you in action, so pull together all your reserves of extro­verted energy and make the most of the oppor­tu­nity. Be pre­pared with a list of ques­tions and top­ics for small-talk to ensure that there is no dead air dur­ing your meet­ings. And for good­ness sake, show inter­est in your inter­view­ers! The eas­i­est way to fill up awk­ward pauses is by ask­ing them about their jobs and projects. –Kim

    Don’t tell the com­mit­tee you’re ner­vous. Of course you are, every­one is, you don’t need to draw atten­tion to it. If your nerves are act­ing up so badly that you’re stum­bling over the ques­tions exces­sively, ask to take a moment to col­lect your thoughts, take a deep breath, a sip of water and con­tinue. –Ellie

    Don’t be late. If you are chronic late-runner, the inter­view is not the time to let that qual­ity shine through. –Emily

    Here are my tips for when you are called for an interview:

    • Don’t come in unpre­pared. Study the institution’s Web­site. Google the insti­tu­tion and the per­son who’s inter­view­ing you. This will demon­strate that you pre­pared for the inter­view and will dis­tin­guish you from other applicants.
    • Don’t act dis­in­ter­ested. Be ready with good ques­tions. You are a bet­ter can­di­date if you are able to engage the hir­ing man­ager in dis­cus­sion. I always appre­ci­ated ques­tions that I had to think about before I answered. This showed inter­est in the posi­tion and depth of thought — two def­i­nite pluses in a candidate.
    • Don’t ever bad­mouth past employ­ers in an inter­view. I always thought that if I hired that per­son, maybe some­day he’d be say­ing that about me!
    • Don’t for­get to fol­low up with a thank you note. It’s com­mon cour­tesy, and also an oppor­tu­nity to reem­pha­size your skills and inter­est in the posi­tion.
      –Joan Bernstein

    Ref­er­ences

    Don’t only keep in touch with your ref­er­ences when you need their help. Your ref­er­ences will be more will­ing and able to pro­vide good infor­ma­tion about your work if they have a per­sonal stake in your well being. Send them an e-mail at least a few times a year to let them know how you’re doing, what projects you’re work­ing on, etc. even when you’re not look­ing for a job. –Emily

    Don’t leave your ref­er­ences unpre­pared. Obvi­ously, you want to ask peo­ple who you trust will say good things about you to be your ref­er­ences. When you apply for a job and you send your ref­er­ences’ names and con­tact info as part of your appli­ca­tion, make sure to tell your ref­er­ences that you’ve just applied for this job. Bet­ter yet, tell them before you send in your appli­ca­tion mate­ri­als. Maybe they have col­leagues at the orga­ni­za­tion to which you’re apply­ing and can give you some insight to help you bet­ter craft your resume and cover let­ter. By all means give your ref­er­ences the heads up and make sure they have the resume (and maybe even the cover let­ter) for the job that you’re apply­ing to as well as the job descrip­tion. Tell them why you’re inter­ested in this par­tic­u­lar posi­tion. You want to pre­pare your ref­er­ences for being inter­viewed about you! Don’t leave them empty-handed or sur­prised when they get a call from an inter­viewer. Imag­ine the kinds of ques­tions that they could be asked (Google “ref­er­ences inter­view ques­tions” if you can’t imag­ine what these would be) and feed them poten­tial responses by telling them about how you qual­ify for the job, what you like about the job, and what you like about the orga­ni­za­tion to which you’re apply­ing. –Hilary

    Don’t give lame ref­er­ences. If the peo­ple you list on that page are not past super­vi­sors, pro­fes­sors, or other pro­fes­sion­als who can really speak intel­li­gently about your strengths and skills, you’re only hurt­ing your­self. The peo­ple on your ref­er­ences list should eas­ily match up with your edu­ca­tion and work expe­ri­ence listed on your CV or resume. –Kim

    The Offer

    Don’t under­es­ti­mate your value. That’s one error I hope never to make or have to deal with again: not know­ing your price. Know­ing an orga­ni­za­tion and its expec­ta­tions doesn’t just mean know­ing that you’re going to be an asset, it means know­ing how much of an asset you’re going to be. It means get­ting a start­ing offer for what you’re worth (and accept­ing it hap­pily) or being will­ing to walk away if you don’t get an offer that meets your demands. There’s noth­ing worse than col­leagues who whine about their salaries except, per­haps, being the one who’s doing the whin­ing. –Brett

    After You Land the Job

    You’ve just landed a plum job. A nice lit­tle bump in pay, some­thing more aligned with your inter­ests, a city you’ve always wanted to live in. Time to file the resume away and unsub­scribe from all of those pesky jobs RSS feeds that were tak­ing up all of your time?

    Nope.

    Odds are, this isn’t the last job you’ll ever have. And if you wait until two weeks before the appli­ca­tion is due to get your­self ready for the next job, you’ll find you’ve got a lot of last minute scram­bling to do.

    Many library job appli­ca­tions include essays and a brief win­dow of time in which to apply. Pre­pare the basics in advance, and when you’re ready to apply you can focus on cus­tomiz­ing your appli­ca­tion. Have a mas­ter resume on hand, some­thing that you update every few months with new accom­plish­ments (while you still remem­ber them). Rather than includ­ing a gen­eral sum­mary of duties, pull high­lights from your monthly reports that ref­er­ence spe­cific projects.

    It’s a good idea to keep an eye on job post­ings, even if you’re not on the mar­ket. You’ll be in a bet­ter posi­tion to iden­tify trends, com­pare salaries, and track which skills poten­tial employ­ers are seek­ing. You’ll also have a bet­ter sense of what you’re get­ting your­self into. A month or three of scan­ning the want ads when you’re search­ing for a new job gives you a snap­shot of the cur­rent atmos­phere. With a year or two of trend watch­ing under your belt, you’ll spot sig­nals that are more sub­tle or nuanced. Why does McLarge­Huge Library repost the same posi­tion every eight months? Why does Tiny­Town Library have such high turnover?

    By keep­ing your ear to the ground, you’ll be in a posi­tion to act on a good oppor­tu­nity when it catches your atten­tion, rather than set­tling for the best you can get when you’ve real­ized it’s time to move on.  –Heidi Dolam­ore

    Guest con­trib­u­tor bios

    Heidi Dolam­ore lives in San Fran­cisco with her cat, bicy­cle, and unpaid library fines.

    Joan Bern­stein recently retired as direc­tor of the Mount Lau­rel Library (NJ). She has spo­ken, writ­ten, and con­sulted nation­ally on sub­jects includ­ing the mer­chan­dis­ing of pub­lic libraries and pri­vacy pro­tec­tion in the library. She served as the pres­i­dent of the New Jer­sey Library Asso­ci­a­tion from 2006 – 2007. She can be con­tacted at joanbernstein@verizon.net.

    You might also be inter­ested in:

27 Comments

  • Emily says:

    If there’s some­thing in the job descrip­tion that doesn’t match your qual­i­fi­ca­tions, address it head on and explain how you can com­pen­sate. For exam­ple, we’re look­ing for a lit­er­a­ture librar­ian you have a social sci­ences back­ground? Explain what lit­er­a­ture back­ground you do have even if it’s not at work, and the ways you would get up to speed if the job were yours. Give it a sen­tence in the cover let­ter. Admit it and explain.

  • Thanks for this post full of good advice. It’s very timely for me as I’ve got a phone inter­view next week. Thanks! (and Hi Heidi!)

  • Stephanie says:

    Great advice! For phone inter­views, though — I would not agree with the “don’t be con­cise” part. At my library, when we sched­ule phone inter­views, we’re usu­ally doing 5 or 6 in a row. We want those calls to only last 30 min­utes tops. We tell the appli­cant that at the begin­ning of the call. Mostly it works out. Occa­sion­ally, we get a ram­bler or some­one who wants to tell us every­thing they’ve ever done ever — which means we don’t get a chance to ask all our ques­tions which usu­ally means we’re not call­ing that per­son in for a face to face interview.

    I would rec­om­mend find­ing out at the begin­ning of a phone inter­view how much time the search com­mit­tee has sched­uled and then respect that time limit.

  • Emily C says:

    What a great post! I think about a month ago, LJ had a pretty awful arti­cle about snag­ging a job. There was almost noth­ing help­ful in it at all. Total oppo­site of this!

    I’d have to agree that intro­duc­ing your­self before a sched­uled inter­view is a poten­tial dis­as­ter. Try­ing to intro­duce your­self before a job is posted is a much bet­ter idea.

  • HDC says:

    For aca­d­e­mic librar­ian posi­tions, inter­views can be a full day or even two, often meet­ing many peo­ple and being asked sim­i­lar ques­tions though out the day. A tricky part of this set up (aside from keep­ing your energy up) is telling your story and answer­ing ques­tions in a con­sis­tent way in each of the group meet­ings while being flex­i­ble enough that you don’t sound like a robot. One way to keep things inter­est­ing is to think about who you will be meet­ing in each of the groups — you are usu­ally given a list — and tai­lor your ques­tions to the kinds of things that each group might care about (poten­tial office mates vs. depart­ment heads vs. the library direc­tor and his/her advisors).

    Regard­ing tele­phone inter­view strate­gies: I haven’t had to do one myself yet, but one piece of advice I’ve always con­sid­ered worth remem­ber­ing: dress as if you are inter­view­ing in per­son and not, say, your paja­mas. It will have an impact on your atti­tude and speech.

    Regard­ing nerves: When­ever I get ner­vous in social sit­u­a­tions I imag­ine that the peo­ple I am meet­ing are good friends of mine that I haven’t seen a while but have a gen­uine regard for their well-being. I found this to ease the ten­sion and help me main­tain a pos­i­tive frame of mind. And who knows, if you get the job, such rela­tion­ships might actu­ally develop.

    Lastly, I’d rec­om­mend com­ing up with a cre­ative strat­egy or idea that has yet to be cov­ered here :)

  • Emily Ford says:

    I don’t know much about the nuts and bolts of it, but ALA has just released a seem­ingly use­ful and infor­ma­tive site Get­ting a Job in a Tough Econ­omy. They even have a sec­tion called “What do I do if I’m laid off?” Even bet­ter they rec­om­mend ItLwtLP as reading.

    Thanks, ALA!

  • Kate C says:

    Very help­ful post. For­tu­nately, I’m not job hunt­ing but if/when I am, I’ll keep this post in mind. One thing to add – Joan men­tions don’t bad­mouth past employ­ers. I also rec­om­mend not bad­mouthing poten­tial employ­ers after the job appli­ca­tion process doesn’t result in your being hired. I shared an inter­view day with an appli­cant who later com­plained about the process on a pub­lic forum(on a list­serv – this was a while ago). Good way to keep your­self from ever being con­sid­ered by that employer.

  • Rachel Resnick--hire me! says:

    Excel­lent advice. I think the only thing you didn’t cover was the appro­pri­ate resume length. I have received con­flict­ing advice from “experts.”

  • Phillip M says:

    Thanks for these sug­ges­tions. I’m in the midst of a job search, and these reminders are good.

    Regard­ing the Inter­view: I’d add that you should make sure you know just what’s going on. I once had an inter­view with the Library of Con­gress for what I thought would have been a dream-come-true job. They phoned to set up what I thought was the pre­lim­i­nary phone inter­view. That all went pretty well.

    Turns out, though, that they weren’t doing pre­lim­i­nary phone inter­views and that it was actu­ally the final, full, struc­tured interview.

    So I had only fully pre­pared for part of the top­ics cov­ered; I held back a cou­ple things, expect­ing to bring them up in what I thought would be the ‘real’ inter­view; and — despite con­nect­ing well and feel­ing pretty good — I didn’t get the job. (At least I don’t think so, it’s been a long time since the inter­view and they haven’t sent me a ‘thanks, but no thanks’ letter .…)

  • Addie says:

    Don’t sub­mit a resume with an objec­tive line that states you want to work in a dif­fer­ent library than the one you are apply­ing for. I saw this on the last search com­mit­tee I was on. It’s good to tai­lor your resume to each job, but be sure to proof­read!
    Don’t lie in your cover let­ter or resume. One appli­cant claimed mem­ber­ship in an asso­ci­a­tion I hap­pened to be trea­surer of. Not only was she not a mem­ber, she hadn’t been one for sev­eral years.

  • Leigh Anne says:

    Thanks so much for an excel­lent post. I recently spoke to a class of library school stu­dents, and strongly sug­gested they read this, if they hadn’t already, as it con­tains a lot of good tips they may or may not have absorbed elsewhere…

  • Also make sure that you are really clear about how and why you are qual­i­fied. I have heard from search com­mit­tees before that a large num­ber of appli­cants fail to prove their qualifications.

  • Linda Matson says:

    Don’t fake it. If you don’t know, say you don’t know.

  • Linda Matson says:

    And I dis­agree about not going for para­pro­fes­sional posi­tions if you are a librar­ian. I moved to a new state, had library expe­ri­ence but a brand new MLIS, had no con­tacts. The para­pro­fes­sional job gave me local ref­er­ences, got me work­ing, and my employer was not shocked or upset when I found a librar­ian job within my first year.

  • Rocio Amor says:

    I agree some­times but someothers… Right now when some­one look for a job, what­ever it is, one must catch it and dur­ing look for some­thing besser. Searcher job most of the time can´t say “no, thanks but i´m look­ing for some­thing else“
    when we really need to get a job, we accept almost every offer.

  • jobhunter says:

    It would be great to see a cor­re­spond­ing list of what-not-to-do’s for employ­ers. For exam­ple, take a look at your stan­dard rejec­tion let­ter and make sure it’s polite and blame-free (“Thank you, but we had many excel­lent appli­cants” is much bet­ter than “We have decided to dis­con­tinue your can­di­dacy”). Send let­ters, don’t make phone calls, since there’s noth­ing like pick­ing up one’s phone to find it’s a com­pletely unan­tic­i­pated rejec­tion call. (Caller ID helps, but not every­one has it on every line.) Remem­ber when it was you on the other side of the equa­tion, and act the way you wanted to be treated by others!

  • Dina says:

    I am so glad I came across this, I am get­ting ready to embark on my MLIS. In the mean­time, I have applied for sev­eral shelver posi­tions and have assumed my 20 years of cor­po­rate expe­ri­ence will trans­late into the skills I need to have, par­tic­u­larly when the job post­ing only require high school level expe­ri­ence. As of yet I have not got­ten a sin­gle call. I fear over-qualification has been my neme­sis although I think my cover let­ters have con­veyed my rea­son­ing and pas­sion for want­ing to work in the ligrary sys­tem, as well as, demon­strated how my skills are trans­ferrable. Maybe you can help me out?

  • fearful o'ire says:

    inter­est­ing con­tra­dic­tions in this over­all help­ful piece.

    3 sequen­tial recommendations:

    1. go for stretch posi­tions. don’t fret about being under­qual­i­fied– Joan Bern­stein
    2. for god’s sake, don’t apply for posi­tions for which you’re under­qual­i­fied — Derik
    3. know what’s almost as bad as lack­ing expe­ri­ence? too much expe­ri­ence! you’ll piss peo­ple off if you try to get your foot in the door by apply­ing for a posi­tion for which you’re overqualified. — Ellie

    apolo­gies for the rant.

  • Ellie says:

    Dif­fer­ent peo­ple have dif­fer­ent advice. We’ve con­ve­niently col­lected it all in one place for you :)

    Speak­ing for myself, I’m just pass­ing on the rants I’ve heard from cowork­ers when they see peo­ple with MLSs apply­ing for cir­cu­la­tion posi­tions. Of course there are peo­ple with MLSs in cir­cu­la­tion posi­tions, so not every place of employ­ment has the same view.

    I would cer­tainly sug­gest address­ing your over-qualification in your cover let­ter, since the implicit mes­sage with­out any fur­ther infor­ma­tion is likely to come across as, “I want a job, any job to get some­thing on my resume and/or to be able to move to this city and as soon as some­thing bet­ter comes along I’m gone,” which is unlikely to add points in your favor.

    Joan offered the more stan­dard advice — go ahead and apply for every­thing, you never know. Then Derik and I offered our responses — a lit­tle stretch may be fine, but let’s not get car­ried away here…

    There’s also a dif­fer­ence between the required and the pre­ferred qual­i­fi­ca­tions sec­tions. Typ­i­cally HR will not even pass on the resumes that do not meet the manda­tory require­ments (e.g. an MLS), and if they do leave the weed­ing of resumes to the library, they still won’t let you hire some­one who doesn’t meet the stated min­i­mum qual­i­fi­ca­tions in the job descrip­tion. Plus the library hir­ing com­mit­tee will sit there sift­ing through the resumes grow­ing more frus­trated with each one that doesn’t meet the require­ments, won­der­ing why these peo­ple applied for some­thing that clearly stated it required 5 years of super­vi­sory expe­ri­ence when they have 0. Now, on the other hand, if the job descrip­tion states 2 years expe­ri­ence in the pre­ferred qual­i­fi­ca­tion cat­e­gory but none in the required, then by all means, go for it. That is prob­a­bly a library like Joan’s that is look­ing to hire new grad­u­ates. Don’t worry if you don’t have all the pre­ferred qualifications.

    And an addi­tional caveat — every­thing I just said is com­ing purely from an aca­d­e­mic library perspective.

  • Joyce B. says:

    While I find the post “inspi­ra­tional” and it seems that all peo­ple post­ing about apply­ing for librar­ian jobs are absolutely “chirpy” the realty is there is no short­age and decid­ing to apply is a neces­sity. I am watch­ing my daugh­ter who has had much expe­ri­ence attempt to even land an inter­view. she is cur­rently work­ing as a para­pro­fes­sional, had expe­ri­ence under­grad with the col­lege archivist, did an intern­ship in the col­lege library and in grad school did quite well. So please stop recruit­ing peo­ple for library jobs and act­ing so happy happy happy. I don’t need to put on my smi­ley face.

  • Derik Badman says:

    So please stop recruit­ing peo­ple for library jobs and act­ing so happy happy happy. I don’t need to put on my smi­ley face.”

    Joyce, this post is not meant as recruit­ing (I don’t think any of us are in the posi­tion to be hir­ing any­one), but as advice for those seek­ing jobs. We real­ize the job mar­ket can be tough, and offer our post as advice in an effort to assist job applicants.

  • Kris says:

    Until you have a writ­ten offer or are into a rec­og­niz­able pro­gres­sion of events (con­firmed date to start, where to report your first day, forms to be processed, fin­ger­pring pro­ce­dure, etc.), you do not yet have a job. In this eco­nomic cli­mate, which seems to be a rerun of 1971 – 73, 1981 – 82, 1990 – 1992, etc., inter­view­ing and net­work­ing are part of our profession’s “prac­tice,” so keep at it! Aca­d­e­mic libraries’ inter­view com­mit­tees can become dis­cour­aged if freezes are declared mid­way dur­ing suc­ces­sive recruit­ing cycles. They’ve invested a lot of work already, and don’t even get to meet any can­di­dates. Hang in there, everyone!

  • Sarah says:

    Thanks for this post — I’ve read it three or four times since it was writ­ten, search­ing for new angles I should be cov­er­ing (or not cov­er­ing, as the case may be) in my job search.

    Could you address the issue of infor­ma­tional inter­views in more detail, maybe even in its own post? I’m job hunt­ing in a brand new city with no net­work of my own. The emails I’ve sent ask­ing for infor­ma­tional inter­views have gone unan­swered. Do you have any tips on how to even get an infor­ma­tional inter­view set up? I have started to won­der if it’s a for­eign con­cept to most librar­i­ans (too “busi­nessy” maybe?) or if it’s only appro­pri­ate if you’re still in grad school or a very recent grad (which I’m not). In a par­tic­u­larly wor­ried moment, I won­dered if it was a major faux pas to be request­ing infor­ma­tional inter­views at places which have jobs open you can’t apply for. And then there’s the ques­tion of who do you try to con­tact, the per­son who has the kind of job you’d like or the per­son who super­vises that position?

    I could go on and on about what I’ve tried so far, but those ques­tions should give sense of what I (and oth­ers) would be inter­ested in hearing.

    Thanks again!

  • ellie says:

    For a par­tial answer — I would say that any­thing you can do to get a per­sonal intro­duc­tion helps. The infor­mal inter­views I’ve agreed to have all been stu­dents that first asked to observe me teach through some­one else — either a friend or a for­mer pro­fes­sor. So I’d sug­gest reach­ing out to for­mer classmates/professors/association members/friends to get some kind of per­sonal con­nec­tion into the request.

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