Posts Tagged ‘outcomes’
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How Well Are You Doing Your Job? You Don’t Know. No One Does.
May 7, 2014 | 8 commentsTags: assessment, effectiveness, evaluation, impact, measurement, outcomes, outputs, performance, public libraries, ROI, valueIn Brief: The outputs librarians are measuring are not directly associated with specific practices that lead to improved lives for the people we serve. If we cannot make that connection, we have no way of knowing how well we are doing our jobs. This article suggests four measurable outcomes that libraries and librarians could use…