In Brief This selective literature review evaluates open educational resources (OER) efficacy studies through the lens of critical pedagogy. OER have radical potential as transformative tools for critical pedagogy or they can serve as a cost-free version of the status quo, inclined toward propagating austerity. This review analyzes studies published since 2008 with regard to... Read More

In Brief Although single-session instruction makes it difficult for librarians to build deep relationships with the students they teach, individual research consultations offer great opportunities for these connections to occur. Transformational learning and teaching begins with positive, reciprocal student-teacher relationships. Unfortunately, these interactions are often tainted by the hierarchical power structures that keep students from... Read More

In Brief This article explores the topic of information privilege and how this concept can be used with first-year students to teach about information literacy and privilege. It is building off the work of a credit-bearing first-year seminar that was taught on this topic and a survey that was conducted after the class was over.... Read More

In Brief Proactive chat help has gained attention in academic libraries for increasing the number of questions from online users. Librarians have reported a significant increase in chat traffic, particularly related to research. So far, library websites have been the primary target of proactive chat implementation efforts, leaving subscription databases largely untouched and their users... Read More