How Well Are You Doing Your Job? You Don’t Know. No One Does.
In Brief: The outputs librarians are measuring are not directly associated with specific practices that lead to improved lives for the people we serve. If... Read More
Are You Worth It? What Return on Investment Can and Can’t Tell You About Your Library
“The indicators that served as benchmarks in the past, such as number of volumes and number of journal subscriptions, are no longer sufficient because of... Read More